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The following month, 10 men were indicted in Oklahoma, charged with conspiracy to commit wire fraud for allegedly operating a refund fraud service named Artemis Refund Group. A thriving refund fraud marketFor every refund fraud service shut down by law enforcement, swarms of similar groups remain open for business. CNBC viewed several active refund fraud services on encrypted messaging app Telegram, each with thousands of followers. Zoom In Icon Arrows pointing outwards A Google form from an active refund fraud service explaining which stores it targets and how much it charges customers. Zoom In Icon Arrows pointing outwards A refund fraud service claims to have access to Amazon insiders in a Telegram post.
Persons: Stephanie Keith, Noah Page, Page, he'd, Ralph, , Rick Owens, Sajed Al, Ralph Lauren, Uber, Maarej, Chris Black, Amazon, Al, they'd, Rekk, Cyril Noel, Tagoe, Noel, Louis Vuitton, scammers, Reddit, Brittany Allen, Allen, Remi Vaughn, Vaughn, she's, David Johnston, Johnston Organizations: Bloomberg, Getty, CNBC, National Retail Federation, Appriss, Amazon, Page, Riverside Press, Medianews, PayPal, Retailers, Artemis, Walmart, Apple, Nike, eBay, Saks Fifth, DoorDash, Google, MacBook, Mail, UPS, U.S . Postal Service, Al, Rekk, Gucci Locations: New York, Chattanooga , Tennessee, Reddit, TikTok, Eastvale, Michigan, Oklahoma, Chattanooga
Bri, a single mom of four, is struggling to make ends meet driving for DoorDash and Walmart Spark. Bri turned to gig driving after a knee injury made her previous job at an Amazon warehouse untenable. Gig driving with a disabilityBri was a business owner in home healthcare, but once the pandemic struck, she lost access to many of her clients. She was unsure how long Amazon's disability payments would last, and gig driving was one of her only options. She's driving her daughter's car after she wrecked hers a few months ago.
Persons: Bri, , aren't, Lyft, Uber, DoorDash, She's, GrubHub, she's, hasn't, there's, I've Organizations: DoorDash, Walmart, Service, Business, Doordash, Amazon, Down, UPS Locations: Fort Worth , Texas, New York City, Galveston, Texas, bam, DoorDash
Some customers of Instacart, DoorDash, and other delivery services have had their accounts randomly deactivated. Other delivery customers have similar stories. Instacart's website says that customers' accounts can be deactivated "due to potential fraud or other risks." "In accordance with our Community Guidelines, Instacart can deactivate customer accounts in cases of suspected fraud," an Instacart spokesperson said. AdvertisementDo you work for or use Instacart, DoorDash, Uber Eats, Walmart Spark, or another gig delivery app and have a story idea to share?
Persons: , Ryan Ladd, Ladd, rancid, Uber, Instacart Organizations: Service, Costco, Facebook, BI, Walmart Locations: Instacart, Denver , Colorado, South Carolina, Denver
Many gig drivers lured by the flexibility of gig work say the flexibility of their job is often limited. AdvertisementMany drivers for Uber, Lyft, and other rideshare and delivery apps say they value the flexibility of gig work over any other component. AdvertisementMany part-time drivers have previously told BI they value gig driving for the ease with which they could supplement their core income. Some drivers told her they would work 16-hour overnight shifts on weekends to find higher-paying, better-tipped rides. "Uber and its peers appeal to workers with oodles of promises that workers can hold the power to control their work hours.
Persons: , Uber, Sergio Avedian, Guy, Avedian, Lyft, Uber hasn't, Lindsey Cameron, Cameron, you've, Laura Katsnelson, Felix Oberholzer, Gee, Katsnelson, Katie Wells, Wells Organizations: Uber, Service, Business, Wharton School, Unit, Harvard Business School, Workers, Georgetown University Locations: Jacksonville , Florida, Los Angeles
I have spent hundreds of hours and thousands of dollars from the comfort of my couch. At first, it was bliss; swiping from app to app, filling carts like I was browsing the aisles of the supermarket. I spent thousands of dollars each month on Amazon, Instacart, Wayfair, Etsy, Sephora, and other shopping apps. But instead of applying for jobs or pitching editors, I spent hours cycling through social media apps each day. My relationship with my smartphone has changed significantly since I removed the food and shopping apps.
Persons: Organizations: Service, Business, Nokia
AdvertisementFlexibility can be an illusionMost single parents with whom BI spoke said they valued the flexibility gig work gives them. Some single parents with disabilities said being able to take days off has helped them stay healthier and avoid burnout. This means that a higher percentage of single parents' earnings goes toward childcare costs, pushing some away from using childcare entirely. "These fluctuations and discrepancies can be devastating to individuals who don't have other mechanisms to make money, including single parents who are often operating on a single income," Greening said. AdvertisementIt's not easy for parents with older childrenThe issues single parents face still linger for those with older children.
Persons: Bri, Uber, Dara Khosrowshahi, Lyft, Uber hasn't, Susan, she's, Lindsey Cameron, Cameron, Cindy Lehnhoff, Lehnhoff, Bryant Greening, Greening, Starla, She's, Genesis, Paul, he's, It's humbling Organizations: Service, DoorDash, Walmart, Business, Wharton School, National Child Care Association, BI, Uber, Security Disability Insurance, Arizona State University Locations: Fort Worth , Texas, Grubhub, bam, Ohio, Jacksonville , Florida, Atlanta, Las Vegas
But in January, he started "Tony Delivers" and brings people their food using his own system. Working as "Tony Delivers" has allowed him to interact with more people than on gig apps, he said. Customers order their food from a restaurant for takeout, then text Tony their order for delivery. I was talking with one of my buddies about working for the delivery apps, and he was like "What if you just cut out the middleman?" Often, gig delivery work has no growth.
Persons: Tony Illes, Tony, , Illes, didn't, I'm, I've, It's, we'll Organizations: Service, Google Locations: Seattle
They didn't want to put their life on hold waiting for a romantic partner to buy land and a home. Casey and Savannah are bucking the traditional path — both by moving off-grid and by making friendship the center of their lives. Savannah added that moving off-grid has been challenging, especially because they are doing nearly all the work themselves. How the 2 friends fund their off-grid lifeCasey and Savannah did a lot of research before taking the leap into off-grid life. A nontraditional pathSavannah said they both knew they'd really be "sealing the deal" on a life together by moving off-grid.
Persons: Casey, , it's, they'd, Savannah Organizations: Service, Business, Savannah, YouTube Locations: Savannah, California, Casey, there's
A Wisconsin Uber driver said working inconvenient hours gives him the best chance to make money. AdvertisementFor Ken Morris, an Uber driver based in Green Bay, Wisconsin, embracing unideal working hours is the best way to make money as a ride-hailing driver . “If you don’t want to drive, that’s probably when you should be driving,” Morris, 49, told Business Insider via email. In 2022, he took home roughly $14,000 as an Uber ride-hailing driver — about $1.1 per online mile driven — according to a document viewed by BI. These income figures include tips and bonuses and don’t account for driving expenses like gas, maintenance, and depreciation.
Persons: Uber, , Ken Morris, ” Morris, Morris, he’s, it’s, I’ve, haven’t, Lyft, Tipping, , Morris wasn't, he’d, Gridwise, it's Organizations: Service, Uber, BI, Locations: Wisconsin, Green Bay , Wisconsin
Starla, a single mother, is struggling to make ends meet driving for Uber Eats and Amazon Flex. Gig driving is a popular income source for single parents, but earnings are inconsistent and often low. AdvertisementStarla, 27, sometimes has to drive 16 hours a day for Uber Eats to make ends meet as a single mother raising an eight-year-old in Jacksonville, Florida. It’s super discouraging, but you have to do what you have to do.”Driving for Uber Eats and Amazon FlexStarla began driving for Uber Eats and Amazon Flex two years ago. She couldn’t immediately find another job, so she tried to figure out some strategies to make gig driving work for her.
Persons: Uber, Starla, , she’s, ” Starla, Lyft, , ’ ” Starla, couldn’t, “ Uber, , ’ it’s, She’s, “ I’m Organizations: Service, Business, Flex, , Walmart Locations: Jacksonville , Florida
“Scandoval” is the nickname for Sandoval’s affair with another cast member, which he had behind the backs of the show’s producers and his girlfriend of nine years. After the season aired, Raquel Leviss, with whom Sandoval had the affair, entered a mental-health facility in Arizona and started going by a different name. Ariana Madix, Sandoval’s now-ex-girlfriend, garnered so much national sympathy that she has had the most prosperous year of her career. Sandoval, meanwhile, became the most reviled man in America and the butt of a million jokes. One of the hosts of “The View” called him “the Donald Trump of ex-boyfriends.” And Sandoval has just been here, in the Valley, trying to process it all.
Persons: , “ Vanderpump ”, , Scandoval, Raquel Leviss, Sandoval, Ariana Madix, Sandoval’s, , Jennifer Lawrence, Amy Schumer, Donald Trump, , Danny Masterson, he’s Organizations: White Locations: Arizona, “ Chicago, America
Uber Eats to begin self-driving robot deliveries in Japan
  + stars: | 2024-02-20 | by ( Alex Koller | ) www.cnbc.com   time to read: +1 min
Uber announced Tuesday that its Uber Eats business is partnering with Mitsubishi Electric and delivery robotics company Cartken to begin transporting food using self-driving robots in Japan. The sidewalk robot deliveries are set to start by the end of March in a select area of Tokyo, according to the companies. Uber Eats said Japan will be the first international site of its autonomous delivery operations, which have so far been limited to a few cities in the United States. The news out of Japan marks the latest joint effort by Uber Eats and Cartken, which already offer sidewalk robot deliveries in Miami and in Fairfax, Virginia. Uber Eats has also partnered with robotics companies Motional, Nuro and Serve Robotics to pilot autonomous deliveries in other U.S. cities.
Persons: Uber, Uber Eats, Cartken, Anjali Jindal Naik, Cartken's Organizations: Mitsubishi Electric, Google, Robotics Locations: Japan, Tokyo, United States, Oakland , California, Miami, Fairfax , Virginia, U.S
Uber Eats is launching robot deliveries in Japan
  + stars: | 2024-02-20 | by ( Catherine Thorbecke | ) edition.cnn.com   time to read: +2 min
CNN —Uber Eats customers in Japan can soon have an autonomous robot deliver their food on the streets of Tokyo. Japan will be the first international market to have autonomous delivery available on the Uber Eats platform. Uber Eats is launching robot delivery services in Japan. Uber Eats and Cartken first partnered to launch autonomous robot delivery services in parts of Miami in 2022, and expanded robot delivery to Fairfax, Virginia, last year. “In the future, we will work with buildings and factory infrastructure, which is one of our strengths, so autonomous robots will be able to deliver inside various facilities.”
Persons: Uber, Cartken, Shoji Tanaka, ” Tanaka, Organizations: CNN, Mitsubishi, Mitsubishi Electric, Cartken’s, Germany, Development Division Locations: Japan, Tokyo, Miami, Fairfax , Virginia
The problem has popped up in about half a dozen posts in Facebook groups for Spark drivers over the last two weeks. Some legitimate drivers told BI they were kicked off of Spark after trying to verify themselves, for example. Drivers should report any concerns to Spark Driver support so we can look into it further and take the appropriate action." Walmart Spark drivers' identities are at risk. Do you work for Walmart Spark, Instacart, Uber Eats, or another gig delivery service?
Persons: , Sherry Medellin, she's, hadn't, hasn't, Uber Organizations: Service, Business, Walmart, BI Locations: El Paso , Texas, Medellin, Texas, North Carolina
Over the past year, Uber drivers have told Business Insider that it’s gotten harder to make money . Gridwise told BI these earnings reflected the amount drivers took home after Uber took its cut of drivers' gross earnings. The average Uber driver’s earnings before expenses declined from $29 an hour in 2022 to $25 in 2023. Meanwhile, the average Uber Eats driver’s earnings fell from roughly $20 to $18 an hour before expenses — the average driver worked 27 hours a month. While Uber drivers saw the largest year-over-year decline in monthly pay, the average driver’s $25 an-hour earnings before expenses were still higher than any other gig.
Persons: Gridwise, Uber, it’s, haven’t, Lyft Organizations: Business, Bureau of Labor Statistics
Gig workers often have their accounts deactivated, even if they've done nothing wrong. Here are the top tips for getting reactivated from people who deliver for Instacart and Uber Eats. But some gig workers have had success getting their accounts — and an income — back. Business Insider spoke with two gig workers who successfully got apps to overturn their deactivations. AdvertisementDo you work for Instacart, Uber Eats, DoorDash, or another gig delivery service?
Persons: Uber, , Instacart, could've Organizations: Service, Walmart, Companies, Business, Trust, Safety, Instacart Locations: South Dakota, Instacart, Oregon
Uber Eats says its flower orders peak on Valentine’s Day between 10 a.m. and 5 p.m. Uber Eats says it also appears to be a resource for forgetful lovers: Its flower orders are 60% higher than average on the day after Valentine’s Day. But I love making people happy.”Bryant sympathizes with the people who call in orders on Valentine’s Day. She spent a lot of time trying to figure out how many flowers to order for her shop this Valentine's Day. In 2023, 30% of OpenTable reservations for Valentine’s Day were made the day before and 18% were made on the day of. The venue gets requests all the way through Valentine’s Day, says Katie Higgins, Meadow Brook’s marketing and communications manager.
Persons: , Amanda Schoenbauer, they’re, Candy, décor, Target, Uber, Procrastinators, Linda Bryant, “ Valentine’s, , ” Bryant sympathizes, it’s, Katie Higgins, Meadow, Joseph Ferrari, Ferrari, Don’t, Anne D'Innocenzio Organizations: Walmart, National Retail Federation, Walgreens, Valentine’s, DePaul University in, AP Locations: Panama , Nebraska, Rochester , Michigan, DePaul University in Chicago, New York
Thousands of ride-hailing and delivery workers in the U.S. and the U.K. went on strike on Valentine's Day, calling for higher pay and other changes to their working conditions. In the U.S., Uber and Lyft drivers planned daylong strikes in Chicago; Philadelphia; Pittsburgh; Miami; Orlando and Tampa, Florida; Hartford, Connecticut; Newark, New Jersey; Austin, Texas; and Providence, Rhode Island. Drivers were also holding midday demonstrations at airports in those cities, according to Justice for App Workers, the group organizing the effort. Meanwhile, U.K. delivery drivers for Uber Eats, Deliveroo, Just Eat and Stuart said they would turn off their apps and refuse deliveries between 5 p.m. and 10 p.m. Justice for App Workers, which says it represents 130,000 ride-hailing and delivery workers, is seeking higher wages, access to health care and an appeals process so companies can’t deactivate drivers without warning.
Persons: Uber, Stuart, , Evadur Rahman, Rahman, , ” Rahman, “ It’s, ” Uber, Deliveroo, Rachel Gumpert, Lyft, ” Lyft, Jill Lawless, Brian Melley Organizations: App Workers, Associated Press, deactivations, U.S, ___ Associated Press Locations: U.S, Chicago, Philadelphia, Pittsburgh, Miami, Orlando, Tampa , Florida, Hartford , Connecticut, Newark , New Jersey, Austin , Texas, Providence , Rhode Island, London, ___
London CNN —Thousands of drivers for ride hailing services and food delivery riders in the United States and United Kingdom are planning to strike on Valentine’s Day in disputes over pay and working conditions. Meanwhile, in the UK, a spokesperson for campaign group Delivery Job UK said more than 3,000 food delivery riders were expected to strike for five hours on Wednesday. Riders participating in the strike are primarily Portuguese-speaking and work across multiple platforms, including Uber Eats, Deliveroo and Just Eat. “Valentine’s Day is a celebration of love, but it should not overshadow our struggle,” it added. The company said GMB, one of Britain’s largest unions, was now able to represent up to 70,000 Uber drivers across the country.
Persons: Uber, , Uber Eats, Deliveroo, , Lyft, DoorDash, GMB Organizations: London CNN, App Workers, DoorDash, Riders, London Locations: United States, United Kingdom, America, East Coast, Midwest, Chicago, Miami
As companies everywhere ask more and more customers to tip, workers who rely solely on tips to earn a liveable wage have gotten creative. However, she was able to find success and earn higher tips after she started recording her wholesome interactions with passengers. During that time, Rodriguez told BI she'd give away free desserts to earn higher tips. "This strategy works by going online on both platforms and accepting any delivery that pays $7 minimum and at least $1 per mile," he told BI. "The difference in tips with a red lip was wild," Hepner told BI. "
Persons: , Deanna Dixon, Uber, Dixon, Olive, Rodriguez, Joseph Kaiser, Jay, Katlyn Boss, Boss, Amelia Hepner, Hepner Organizations: Service, Business, Olive, BI Locations: Salt Lake City, pigtails
NEW YORK (AP) — Super Bowl Sunday is here — and, as always, there's a vast roster of advertisers ready to vie for fans' attention during game breaks. Airing a Super Bowl commercial is no easy feat. “This Super Bowl is a blast from the past. She added that “everything old is new again,” with successful Super Bowl ads or messages from the past making more returns this year. Of course, not all advertisers release their ads ahead of the game, so there will be surprises on Sunday.
Persons: , Linli Xu, Christopher Walken, Kate McKinnon, There’s, Jennifer Aniston, David Schwimmer, Uber, Judy ” Judy Sheindlin —, Gina Torres, Rick Hoffman, Sarah Rafferty, Patrick J, Adams, Gabriel Macht, Kimberly Whitler, , Taylor Swift Organizations: University of Minnesota, Sunday's San Francisco 49ers, Kansas City Chiefs, CBS, Paramount, BMW, University of Virginia’s Darden School of Business, Mobile Locations: Sunday's, Labrador
More than 100 million people tune in to the Super Bowl yearly, but the halftime show performers are not typically paid any more than SAG-AFTRA's minimum union rate. AdvertisementFirst are the checks for endorsement deals, particularly for ads and campaigns around the Super Bowl. Lady Gaga saw album and song sales skyrocket 1,000% on the day of her Super Bowl gig in 2017, Billboard reported. In past years, StubHub has reported that search traffic has jumped as high as 50% for halftime show acts following the Super Bowl. So, Usher, go get that money, money, money.
Persons: , Usher, He'll, He's, Kim Kardashian's, Rihanna, Lady Gaga, StubHub, he's, we've, Taylor Swift, Beyoncé — Organizations: Service, Super, SAG, Business, NFL, Apple Music, BMW, Bowl, Billboard
Uber Eats faced a backlash over a new commercial released ahead of Super Bowl LVIII. The "Don't Forget Uber Eats" ad has been criticized for appearing to use a peanut allergy as a joke. The CEO of a food allergy charity has said that the company has agreed to edit the commercial. AdvertisementUber Eats has said it will edit its new Super Bowl commercial after it was criticized for appearing to make a joke about a man's peanut allergy. The ad, titled "Don't Forget Uber Eats," features stars David and Victoria Beckham and actors Jennifer Aniston and David Schwimmer, and is based on the idea of people forgetting things.
Persons: Uber, , David, Victoria Beckham, Jennifer Aniston, David Schwimmer, Aniston Organizations: Service, Super, Business
Los Angeles CNN —After Ben Affleck appeared as a Dunkin’ drive-thru worker in a Super Bowl commercial last year, the breakfast chain’s sales exploded. “They sold more donuts the next day than any other day in their history,” an individual close to the Dunkin’ Super Bowl campaign told CNN. Affleck was paid close to $10 million dollars for last year’s Dunkin’ Super Bowl commercial, three sources with knowledge of the partnership told CNN. It’s rare for someone that you think of as a true movie star to be paid less than a million.”Most Super Bowl shoots are usually one to two days, the agent added. Even though we’ve got over 30 celebrities in the Super Bowl this year, we had over 70 offers.
Persons: Ben Affleck, Dunkin, , Affleck, ” Scott Murphy, Dunkin ’, Affleck’s Dunkin, Matt Damon, Larry David, Sam Bankman, David, Michael Lewis, Jennifer Aniston, , David Schwimmer, Uber, Chris Pratt, Pringles, Jason Momoa, Martin Scorsese, Tim Curtis, Peter DeLuca, Zach Braff, Donald Faison, John Travolta, Jennifer Beals, Tina Fey, John Cena, Usher, it’s, we’ve, Curtis, ” Curtis, “ You’ve, , Aniston, Schwimmer, Jelly Roll, David Beckham Organizations: Los Angeles CNN, Bowl, , CNN, Boston, Equity, Eastern Congo Initiative, Artists Equity, Super, Hollywood, WME, Mobile, Super Bowl, BMW, CBS Locations: Hollywood, Victoria
Uber posted its first full-year profit since going public in 2019 and its stock hit an all-time high Wednesday as strong bookings in the final quarter of the year pushed profit and revenue beyond Wall Street expectations. Like its final year as a private company, the last time Uber turned a profit, it got a huge tailwind from investments that helped fuel profits, $1 billion in 2023. The company earned $595 million, or 29 cents per share, in the same period last year. Revenue totaled $9.94 billion, beating Wall Street projections for $9.75 billion. For the year, Uber posted a profit of $1.89 billion, or 87 cents per share, on revenue of $37.28 billion.
Persons: Uber, , Dara Khosrowshahi, lockdowns, William Blair's Ralph Schackart, Gross, Khosrowshahi Organizations: Industry, Zacks Investment Research, Revenue, Uber Technologies Inc Locations: San Francisco
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